Karlsruhe School of Services (KSOS)

Industry Network

hsag Heidelberger Services AG

Heidelberg-based hsag Heidelberger Services AG provides expert personnel and business process services in the German utilities industry. Utility companies, such as energy retailers and distribution system operators can rely on the support of hsag Heidelberger Services AG for all commercial business processes of their value chain. This includes sales, switching, billing, customer service and various others.

In this highly dynamic market environment, hsag Heidelberger Services AG supports the transformation of energy suppliers and Stadtwerke towards sustainable businesses operations. This includes the transformation of business operations, sales and marketing as well as the current hyper-trend digitization.

The solution portfolio of hsag includes specialized expert services for business processes, business process outsourcing, and e-commerce solutions for utility companies. Furthermore, hsag offers consulting in the areas of business process management, SAP IS-U, e-commerce and digital transformation. Within the utility sector hsag Heidelberger Services is renowned for its outstanding quality as well as certified as ISO 9001:2008 compliant.

By pursuing various social and scientific activities hsag Heidelberg Services AG is committed to further develop the energy transition in Germany, Europe and worldwide.

The IT service provider Blanc und Fischer IT Services GmbH is an integral part of the BLANC & FISCHER Family Holding with around 8,000 employees. We maintain the globally deployed IT systems and applications of the groups E.G.O., BLANCO, and BLANCO Professional. We are more than 90 committed, open, and dynamic specialists. Our areas of competency are SAP Inhouse Consulting, Applications, Infrastructure, Frontend Services, and Service Desk. It is our challenge to satisfy our customers. We support our customers in developing, implementing, and optimizing processes. Together with our customers, we develop and implement solutions for corporate processes. We ensure global integration of all our products and services. Deploying effective, user-friendly applications and technologies, we help to realize our customers’ requirements. Customer-orientation is the basis of our interaction. Our work is efficient and solution-oriented. Through flat hierarchies, we promote initiative and responsibility of one`s own. “Open Door Culture”: For us, this is not just a new buzzword, it is our daily work life. Our management does not work behind closed doors but lives our Open Office Concept just like us, always open for our concerns. For it is their interest to open up space for creative and innovative solutions, and especially for their implementation.


KPMG AG Wirtschaftsprüfungsgesellschaft

KMPG is one of the leading providers of audit, tax and advisory services, headquartered in Amsterdam, Netherlands. Their audit services are focused on the auditing of consolidated financial statements which give assurance over information used by investors and capital markets. With operations in more than 150 countries around the globe, KMPG is one of the Big Four auditors, along with Deloitte, EY and PwC. The tax function incorporates tax advisory services providing tax strategies that are fit for purpose in the tax system of tomorrow. In addition, specialist know-how on business, regulatory and transaction-related issues is brought together within the Advisory function. KMPG's clients include business corporations (e.g. BMW, Deutsche Bank), governments and public sector agencies and not-for-profit organizations. The high quality of professional services combined with the well-educated workforce enables KMPG to achieve sustainable and strong growth. KMPG helps organizations to negotiate risks and perform in the dynamic and challenging environments in which they do business.


Boerse Stuttgart is Germany’s leading exchange for retail investors. In Stuttgart, investors can trade efficiently and at reasonable prices in equities, securitised derivatives, investment funds and participation certificates. Boerse Stuttgart is also the leading German floor-trading exchange, with around 35 percent of the order book turnover. Stuttgart is the German market leader for exchange trading in corporate bonds and investment fund units, and the European market leader for trading in securitised derivatives. With a trading volume of around EUR 89 billion across all asset classes in 2013, Boerse Stuttgart is ranked tenth among European stock exchanges.

With Boerse Stuttgart’s hybrid market model, trading experts are integrated into the electronic trading system. This guarantees flexible and fast order execution and the highest quality of service. All the significant regulatory and control mechanisms of a public stock exchange come into play to ensure reliable investor protection and the greatest possible transparency. In addition, retail investors in Stuttgart have access to special services, for instance a free customer hotline and a wide range of information and educational resources.



DZ BANK Stiftung supports science, research and academics at universities and institutions of higher education. In addition, it supports research projects and outstanding scientific work related to the fields of cooperatives and banking. Furthermore, it fosters the societal interest in culture and arts.

The foundation realizes its aim by promoting chairs, awarding scholarships for doctoral studies and research projects as well as by financially supporting symposia and scientific colloquia.

Over the last 25 years, more than half of DZ BANK Stiftung’s funding served the cross-sector and cross-country research in the area of cooperatives and to transfer the findings thereof to industry. Regarding this aspect, particularly the relationships to university departments in the field of cooperatives are of major importance.


Takon develop sustainable and individual business strategies based on game-theoretical and experimental methods. For implementation, they also offer tailor-made and solution-oriented software.

Clients benefit from their hybrid approach combining precise mathematical analyses with empirical studies, which serve as the basis for developing concrete recommendations for action. The unique combination of expertise, scientific foundation, and many years of practical experience contributes to significantly increasing their clients’ profitability.

Solutions are founded on game-theoretical insights and findings:
Game theory deals with strategic decisions that are characterised by mutual interdependencies of the various agents’ actions. It is also referred to as the “science of strategic thinking and acting”. Game theory enables the systematic and structured analysis of strategic management decisions by taking all possible actions and reactions of the involved agents into consideration.

Being experts in the field of the game and auction theory they apply the latest scientific findings to their consultancy work, helping their clients to always be one step ahead of their competitors. They develop tailor-made strategies promising both short- and long-term success.