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Welcome to KSOS

Technological progress triggers an increasing shift towards a service society. The Karlsruhe School of Services (KSOS), as a research training group, addresses this shift in view of innovation, design, economics, analytics, and society. It stands for research, teaching, and a highly practical perspective on service research.

KSOS is designed to provide an ideal research environment to enable the qualification of young researchers and their autonomous research in the interdisciplinary research field of services. This field of study aims at a holistic understanding and purposeful shaping of complex service systems.

Such service systems are characterized by joint value creation of multiple independent parties whose interaction is enabled through the systematic use of information and communication technologies (ICT).

Service systems are built on top of new IT architectures, create design and engineering challenges and require the assessment of their economic and societal implications.

 

 

NEWS

Ulrich
New KSOS Fellow

We are happy to announce that Ulrich Gnewuch is joining us at KSOS as a fellow
researcher. His research focusses on design science research.

ChrPeu
New KSOS Fellow

We are happy to announce that Christian Peukert is joining us at KSOS as a fellow
researcher. His research focusses on virtual reality and behavioral & experimental economics. 

 
Neues Promotionsstipendium

An der Karlsruhe School of Services (KSOS) ist in Kooperation mit dem GfK Verein ein Promotionsstipendium mit dem Schwerpunkt „Entscheidungsunterstützung im Handel in der virtuellen und erweiterten (augmented) Realität“ zu vergeben...mehr

Celina Friemel
New KSOS Fellow

We are happy to announce that Celina Friemel is joining us at KSOS as a fellow
researcher. Her research focusses on the design of intelligent interactive systems.

 
BNO
Nordic Blockchain Summit

We are proud to announce that one of our KSOS fellows, Benedikt Notheisen, was a member of one of the three best groups of a Hackathon at the IT University of Copenhagen. As a consequence, he presented his results in front of over 300 leading representatives of the scandinavian economy, politics and science.

dig energy
Neues Promotionsstipendium An der Karlsruhe School of Services (KSOS) ist in Kooperation mit dem KSRI und der hsag Heidelberger Services AG ab Oktober 2016 ein Promotionsstipendium mit dem Schwerpunkt „Digitale Transformation in der Energiewirtschaft“ zu vergeben. Ausschreibung... more
 
Hassanein
Prof. Hassanein am IISM

Vom 27.06. an war Prof. Khaled Hassanein (McMaster University) eine Woche lang am IISM zu Gast. Es bestanden zahlreiche Möglichkeiten zum Austausch mit Prof. Hassanein u.a. wurde einen Vortrag zu den Auswirkungen von Data Analytics Techniken auf Organisations-Performance gehalten.

Foto Anuja Hariharan
Anuja Hariharan has successfully defended her Ph.D. thesis

We are happy to announce that Anuja Hariharan has successfully defended her Ph.D. thesis on affective and cognitive processes in human decision making (with distinction).