Home | Legals | Data Protection | Sitemap | KIT

Welcome to KSOS

Technological progress triggers an increasing shift towards a service society. The Karlsruhe School of Services (KSOS), as a research training group, addresses this shift in view of innovation, design, economics, analytics, and society. It stands for research, teaching, and a highly practical perspective on service research.

KSOS is designed to provide an ideal research environment to enable the qualification of young researchers and their autonomous research in the interdisciplinary research field of services. This field of study aims at a holistic understanding and purposeful shaping of complex service systems.

Such service systems are characterized by joint value creation of multiple independent parties whose interaction is enabled through the systematic use of information and communication technologies (ICT).

Service systems are built on top of new IT architectures, create design and engineering challenges and require the assessment of their economic and societal implications.




New Fellow

We are delighted to welcome Jasper Feine as a new KSOS fellow from June 2018. He will be supported by the chair of Prof. Maedche. His research focuses on conversational agents.

New Fellow

As a new fellow Ann-Katrin Hanke will join the KSOS program in January 2018. We are looking forward to add Ann-Katrin to our growing KSOS family. Her research focus will be on auctions for renewable energies.

New Fellow

We are happy to announce that Bent Richter is joining us at KSOS as a fellow
researcher. He will be supported by the chair of Prof. Weinhardt. His research focus will be on smart grids.

KSS paper

Our fellow Christian Fleig published a paper at the Karlsruhe Service Summit regarding Developing a Business Model Transformation Tool. The whole KSOS team would like to congratulate Christan for his great work.

Advanced Topics in Corporate Finance Research

We would like to congratulate our fellow Richard Schubert for successfully participating in the Advanced Topics in Corporate Finance Research seminar in Berlin.

Nordic Blockchain Summit

We are proud to announce that one of our KSOS fellows, Benedikt Notheisen, was a member of one of the three best groups of a Hackathon at the IT University of Copenhagen. As a consequence, he presented his results in front of over 300 leading representatives of the scandinavian economy, politics and science.

Foto Anuja Hariharan
Anuja Hariharan has successfully defended her Ph.D. thesis

We are happy to announce that Anuja Hariharan has successfully defended her Ph.D. thesis on affective and cognitive processes in human decision making (with distinction).